As a Senior Account Manager at Regan Digital Studio, you will play a critical role in building and maintaining strong, long-lasting client relationships. You will be responsible for overseeing a portfolio of assigned clients, developing new business from existing clients, and actively seeking new sales opportunities. This role requires a blend of strategic planning, marketing knowledge, and client service excellence.

Key Responsibilities:

• Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts).
• Prepare reports on account status and manage contract negotiations.
• Collaborate with the sales team to identify and grow opportunities within the territory.
• Assist with challenging client requests or issue escalations as needed.

Qualifications:

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role, preferably in the digital marketing or advertising industry.
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level.
• Solid experience with CRM software (e.g., Salesforce, HubSpot) and MS Office (particularly MS Excel).
• Experience in delivering client-focused solutions based on customer needs.
• Proven ability to manage multiple account management projects at a time while maintaining sharp attention to detail.
• Excellent listening, negotiation, and presentation abilities.
• Strong verbal and written communication skills.
• BA/BS degree in Business Administration, Sales, or a relevant field.

Location: Multiple office locations available (Boston, MA, New London, CT) as well as remote.

Salary Range: $100-$125k based on experience.